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Consolidator tickets: The good, the bad, the ugly
On the Spot has been exploring what happens if you have a problem with a ticket booked through an entity other than the airline, including online travel agencies or if booked as part of a package, often called bulk tickets, or with a consolidator, both unpublished fares. The big gray area is consolidator tickets, which offer much lower prices and, sometimes, commensurate risks. Are they worth it? What if you have a problem with yours?
By Catharine Hamm
September 1, 2013