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International communication goes beyond words
The language barrier used to be a big problem for American travelers. I remember leading tour groups through France and was constantly impressed at how Americans expected the French to speak English. People would go to the post office in some little town and be frustrated because there was no help in English and the people weren't friendly. I had to explain to them that small-town French postal clerks are every bit as speedy, cheery, and multilingual as they are here in the USA.
September 30, 2013