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Marriott expands mobile check-ins, plans to add mobile checkouts
Are the days of hotel front desk clerks numbered? Marriott Hotels has been testing an app that allows guests to check in via a mobile device and it's been so successful -- downloaded 2.3 million times -- that the service will be expanded to all 329 properties in the U.S. and Canada.
By Mary Forgione
September 6, 2013